03 March 2025

Safeguarding Institution Settings

The Safeguarding screen contains the institution settings for the ebs: ontrack Hub Safeguarding module.

The fields on the SMS (Text Messaging) screen are described in the following table.

This field Holds this information...

Safeguarding menu label for administrators

The safeguarding menu label shown to administrators. For example, Pastoral Admin.

Safeguarding page title for administrators

The safeguarding page title shown to administrators. For example, Pastoral Admin.

Safeguarding menu label for tutors

The safeguarding menu label shown to tutors. For example, Pastoral Tutor.

Safeguarding page title for tutors

The safeguarding page title shown to tutors. For example, Pastoral Tutor.

Safeguarding menu label for learners

The safeguarding menu label shown to learners. For example, My Support.

Safeguarding page title for learners

The safeguarding page title shown to learners. For example, My Support.

Safeguarding header button label for tutors

The safeguarding header button label shown to tutors. For example, Pastoral.

Safeguarding header button label for learners

The safeguarding header button label shown to learners. For example, Support.

Maximum file size for uploading image (MB)

The maximum file size for uploaded images in MB, such as 3.

Recommended maximum file size for image display (KB)

The recommended maximum file size for display images in KB, such as 1000.

Learner email address preference

The preferred email contact type for learners. The default value is College email only.

The options are as follows:

  • College Email only: When selected, safeguarding notifications will always use a learner's college email, if no college email is set the learner will not receive any notification.

  • College Email, Personal Email if blank: When selected, notifications will use the learner's college email if populated. If no college email has been set the notification will be sent to the learner's personal email.

  • College Email and Personal Email: When selected, two duplicate notification emails will be sent to both the learner's college and personal email if both are populated. If only one is populated then an email will be sent to that address.

  • Personal Email only: When selected, safeguarding notifications will always use a learner's personal email, if no personal email is set the learner will not receive any notification.

  • Personal Email, College Email if blank: When selected, notifications will use the learner's personal email if populated. If no personal email has been set the notification will be sent to the learner's college email.